Full Download Test Bank Managing Customer Experience and Relationships: A Strategic Framework by Don Peppers, Martha Rogers.
Boost profits, margins, and customer loyalty with more effective CRM strategy
Managing Customer Experience and Relationships, Third Edition positions the customer as central to long-term strategy, and provides essential guidance toward optimizing that
Noteworthy Attributes and Thorough Details
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ISBN-10: 1119236258
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ISBN-13: 9781119236252
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Authors: Don Peppers, Martha Rogers
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Author: Don Peppers, Martha Rogers
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