Refund Policy | Manual Solutions Store
At Manual Solutions, we provide non-tangible, digital downloadable files such as solution manuals and test banks. Due to the nature of these products, all sales are final, and we do not offer refunds once a product has been downloaded.
Please read this policy carefully before making a purchase.
❗ No Refunds – Digital Product Policy
By purchasing from our website, you agree to the following terms:
We do not issue refunds for reasons including (but not limited to):
- You mistakenly assumed you were buying a textbook.
- You expected a different format (e.g., short answers vs. multiple choice).
- The solution manual or test bank did not meet your personal expectations.
- You purchased the wrong edition.
- You are unable to open or access the files due to lack of appropriate software or device compatibility.
To help you make informed decisions, we provide free sample chapters with most of our manual solutions. We strongly recommend reviewing these samples before completing a purchase.
🛠 File Access Issues
If a file is damaged or corrupted, we will:
- Replace the file(s) at no extra cost, or
- Issue a refund, but only if the issue is proven to be from our side.
We encourage you to contact us if you’re having trouble opening your download. While we can’t guarantee compatibility with every device, we’re happy to offer guidance and technical support.
🔄 Exchange or Credit (When Applicable)
If you accidentally purchase the wrong item and we do not have the correct one available, we may, at our discretion:
- Issue store credit, or
- Provide a full or partial refund.
We handle these rare cases manually to ensure a fair solution for both parties.
📩 Questions?
If you have any questions regarding our manual solutions refund policy, feel free to contact us — our team is always here to help.