Test Bank For Service Management: Operations, Strategy, Information Technology (Int’l Ed) 8th by James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

Test bank for Service Management: Operations, Strategy, Information Technology (Int’l Ed) by James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi.

The eighth edition continues to acknowledge and emphasize the essential uniqueness of service management. The text is organized in four parts: Part One: Understanding Services, which provides a historical context as well as distinguishes the distinctive c

Remarkable Characteristics and In-depth Information

• ISBN-10: 1259010651

• ISBN-13: 9781259010651

• Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

• Publisher: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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