Manual Solutions for Managing Customer Experience and Relationships: A Strategic Framework by Don Peppers, Martha Rogers.
Every business on the planet is trying to maximize the value created by its customers
Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppe
Significant Attributes and Thorough Info
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ISBN-10: 1119815339
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ISBN-13: 9781119815334
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Authors: Don Peppers, Martha Rogers
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Publisher: Don Peppers, Martha Rogers
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The Importance of Manual solutions for Managing Customer Experience and Relationships: A Strategic Framework
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